A Managed Support Provider is an organization focused on providing Managed IT Services to all types and sizes of businesses. They are a group of IT, Web, and Marketing specialists that work together much like a team you would see at a typical Fortune 500 company.

The main difference being, they are available for small to medium size businesses, levelling the playing field and allowing your business to grow and even transition to the next level.

Managed services are known to be an efficient way to stay up to date on technology, have access to necessary skills and address a range of issues related to cost, risk analysis, and quality of service. IT providers offer Systems Management / IT Services for their customers when they reach a point where one person can no longer manage both network, server and desktops efficiently and communicate ongoing issues to the business.

Systems management may involve one or more of the following tasks: Hardware inventories, Server availability monitoring and metrics, Software inventory and installation, Antivirus and anti-malware management, User’s activities monitoring, Capacity monitoring, Security management, Storage management, Network capacity / utilization monitoring and VOIP management.

So, it is better to let a team that have worked together for a while audit your business systems and manage and maintain multiple technology aspects so that you can concentrate on your own business with the knowledge your IT systems are being protected and maintained.

The team at We’re Humans are adept at working with your current IT staff to support them, or be your sole IT provider. We will work with your business to ensure the right fit. Contact us today for a free evaluation and consultation.

Managed Server

  • Advanced Performance Monitoring
  • Configuration Management
  • Key Application Maintenance
  • OS Patch Management
  • Real Time Server Optimization
  • Scheduled Preventative Maintenance

Managed Workstation

  • Advanced Performance Monitoring
  • Configuration Management & Enforcement
  • OS Patch Management
  • Real Time Workstation Optimization
  • Scheduled Preventative Maintenance

Managed Network

  • Firewall Management & Maintenance
  • Router Monitoring
  • Switch Monitoring

Managed Security

  • Anti-Virus Monitoring
  • Hosted Anti-Spam
  • Integrated Anti-Virus Management
  • Regular Vulnerability Scanning

Managed Backup

  • Backup Deployment & Configuration
  • Backup Performance Monitoring
  • Scheduled Backup Jobs
  • Offsite Data Center Replication

Managed Support

  • Monthly Network Health Review
  • Unlimited Network, End-user & Network Support