WHY CHOOSE A MANAGED SUPPORT PROVIDER?
A Managed Support Provider is an organisation focused on providing Managed IT Services to all types and sizes of businesses. They possess an array of skills in IT, Web, Cloud Computing and Security.
The main difference being, they are available for small to medium size businesses, leveling the playing field and allowing your business to grow and even transition to the next level.
Managed services are an efficient way to stay up to date on technology, have access to necessary skills and address a range of issues related to cost, risk analysis, and quality of service. IT providers offer Systems Management / IT Services for their customers when they reach a point where one person can no longer manage both network, server and desktops efficiently and communicate ongoing issues to the business.
Our managed services may involve one or more of the following tasks: Hardware inventories, Server availability monitoring and metrics, Software inventory and installation, Antivirus and anti-malware management, User’s activities monitoring, Capacity monitoring, Security management, Storage management, Network capacity / utilization monitoring and VOIP management.
We are committed to complete transparency. You should know exactly what our services provide for your business on a regular basis. You can receive both regularly scheduled reports and ad-hoc reports that will give you critical information.
The Executive Summary Report is our flagship report. It communicates all activity of the managed services provided in an easy to understand format. This includes key metrics and support activities during the reporting period. This can be daily, weekly or monthly to suit your requirements.
Additional reports can provide you with the level of reporting you want. These reports cover such key areas as device inventory, pricing, antivirus protection, backup integrity, user audits, hardware and software check-ups, and more. You can use this information to address current needs and plan for the future.
Focus on your business not your IT
So, it is better to let a team that have worked together for a while audit your business systems and manage and maintain multiple technology aspects so that you can concentrate on your own business with the knowledge your IT systems are being protected and maintained.
The team at humanit are adept at working with your current IT staff to support them, or be your sole IT provider. We will work with your business to ensure the right fit. Contact us today for a free evaluation and consultation.