Remote Monitoring & Access

Remote Monitoring and Access
We can remotely monitor your Desktops, Laptops, Servers, and Mobile Devices across Operating Systems and Platforms. This enables us to stay on top of everything in near real-time so you can focus on running your business while we take care to make sure everything is running smoothly.

Keep Your Environment Healthy
Our monitoring service is continuously checking the performance of the network and all hardware and software on your network even across multiple locations. We also monitor security aspects checking on antivirus scans and event log errors. We can even monitor smartphones and tablets. Our team of skilled support staff receive instant notifications of any potential or actual issue and immediately begin to assess and resolve.

Proactive Maintenance
We can fix issues without disruption to your business by using remote command lines and custom scripts, and by managing system processes and services. We set scheduled maintenance to run during off hours to prevent disrupting employee productivity or raise false downtime alarms.

Remote access with Take Control and Remote Background Management helps humanit give you a seamless, secure maintenance experience wherever you are.

Take Control Features
We can connect quickly, even through firewalls, to fix any issue you experience. This saves you time and money, as you do not need to wait for a technician to arrive.

Secure connections: 
All remote viewing sessions occur over a secure connection and have low impact on bandwidth.

Anytime anywhere access:
We can solve your IT issues anytime, even outside of working hours or from a mobile device.